HOW DOES IT WORK?
1. Book your tickets here
Single Concert Ticket
Festival Pass - 7 concerts (1 for free)
Sponsor Pass - 7 concerts (1 for free)
Important: 1 ticket/pass = 1 screen
2. You will receive your Registration Confirmation Email (template here)
3. Go to your email inbox and open the Registration Confirmation Email that you received just after your purchase.
If you haven't received this email, please contact us as soon as possible:
4. This email is your digital ticket. Click the Access Online Event button on the bottom right corner of this ticket to join the platform and enjoy the concert.
If you purchased a Season/Sponsor Pass, this ticket is valid for the entire duration of the festival – come back to this email each time you want to access the live event.
5. After clicking the Access Online Event button, a new window opens up. You have now entered into your Digital Account where you can enjoy the concert. Don’t forget to click on the Youtube icon to start the live. (a 15 minute countdown will appear)
Please find an illustrated tutorial by clicking HERE
We strongly recommend you to check whether you can access the platform before the event date.
Please do not hesitate to contact us if you require any clarification or further information.
Don't forget to send us your questions by e-mail or using the chat during the event. The musicians will answer your questions in a live interview after the concert.
The performance will be broadcast live only - no replay.
We reserve the right to change the date of a concert. You will be informed in advance.
By booking a ticket, you accept our refund policy which can be found here